Last Updated: 11/22/2024

ORCAS Portal (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software-as-a-service (SaaS) platform.

1. INFORMATION WE COLLECT
We collect various types of information to provide and improve our services, including:

a. Personal Information
When you register, subscribe, or use ORCAS Portal, we may collect:

• Name, email address, phone number, and business details

• Billing information (such as credit card details, processed securely by third-party payment providers)

• Account login credentials

b. Usage Information
When you interact with ORCAS Portal, we automatically collect:

• IP address, device information, browser type

• Log data such as access times, pages viewed, and actions taken

• Cookies and tracking technologies to enhance user experience

c. Third-Party Integrations
If you integrate ORCAS Portal with third-party apps, we may collect relevant data from those services as authorized by you.

2. HOW WE USE YOUR INFORMATION

We use the information collected for the following purposes:

• To provide, operate, and maintain ORCAS Portal

• To process payments and manage subscriptions

• To communicate with you regarding updates, security alerts, and support

• To analyze usage and improve platform performance

• To prevent fraud, abuse, or unauthorized access

3. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information. However, we may share your data with:

• Service Providers: Third-party vendors who assist with payment processing, analytics, and platform maintenance

• Legal Compliance: If required by law, court order, or to protect our rights and users’ safety

• Business Transfers: In the event of a merger, acquisition, or sale of assets, user data may be transferred

4. DATA SECURITY

We implement industry-standard security measures to protect your data, including encryption, access controls, and secure servers. However, no online system is 100% secure, and you acknowledge the risks of transmitting data over the Internet.

5. DATA RETENTION

We retain your data as long as necessary to fulfill our service obligations or comply with legal requirements. If you terminate your account, some data may still be stored for compliance or fraud prevention purposes.

6. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

• Remember user preferences and session data

• Track usage patterns for analytics and improvements

• Provide relevant marketing (if applicable)

You can disable cookies in your browser settings, but this may affect platform functionality.

7. THIRD-PARTY LINKS & INTEGRATIONS

ORCAS Portal may contain links to third-party services. We are not responsible for their privacy practices. We encourage users to review their privacy policies before sharing personal data.

8. YOUR RIGHTS & CHOICES

Depending on your location, you may have rights regarding your personal information, including:

• Accessing, updating, or deleting your data

• Opting out of marketing communications

• Restricting or objecting to data processing

To exercise these rights, contact us at [email protected]

9. CHILDREN’S PRIVACY

ORCAS Portal is not intended for users under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with data, please contact us for removal.

10. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will notify users of significant changes by email or a notice within ORCAS Portal. Continued use of the platform constitutes acceptance of the updated policy.

11. CONTACT INFORMATION

For questions about this Privacy Policy, contact us at: [email protected]